Terms of service

Terms of Service

Last updated: 06/15/2026

Please read these Terms of Service carefully before using our website or placing an order. By accessing our store and completing a purchase, you agree to be bound by these terms.

1. Acceptance of Terms

By using this website or placing an order, you confirm that you are at least 18 years of age, have read and accepted these Terms of Service, and agree to our Privacy Policy and Refund & Return Policy, which are incorporated by reference.

2. Products & Personal Use

All products sold by Voultie are intended for personal use only and may not be resold or redistributed without prior written consent. We reserve the right to refuse or cancel orders that appear to be placed for commercial resale purposes.

3. Pricing & Availability

Prices and product availability are subject to change without notice. We make every effort to display accurate information, but we do not guarantee that product descriptions, pricing, or availability are error-free. In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.

4. Order Acceptance

Placing an order does not constitute a binding contract until we confirm and process your payment. We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud, inaccurate information, or product unavailability. You will be notified and refunded in full if your order is cancelled by us.

5. Accurate Information

By completing a purchase, you agree to provide accurate, current, and complete billing and shipping information. Voultie is not responsible for failed or delayed deliveries resulting from incorrect information provided at checkout.

6. Shipping & Delivery

We aim to process and ship orders within the timeframes stated on our website. Estimated delivery times are provided as a guideline only. We are not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other factors outside our control. For full details, please refer to our Shipping Policy.

7. Customs & Import Duties

For international orders, customs fees, import duties, and taxes may apply upon arrival in your country. These charges are the sole responsibility of the customer. Voultie has no control over customs processes and cannot predict associated costs or delays.

8. Intellectual Property

All content on this website — including but not limited to text, images, logos, and product descriptions — is the property of Voultie and may not be copied, reproduced, or distributed without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Voultie shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the order in question.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of New Mexico, United States. For customers in the European Union, nothing in these terms affects your statutory rights under applicable EU consumer protection law.

11. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our website constitutes acceptance of the revised terms.

12. Suspension & Cancellation

We reserve the right to suspend or cancel orders and accounts in cases of fraud, abuse, violation of these terms, or any activity that may harm Voultie or its customers.

Contact Us

For any questions regarding these Terms of Service, please contact us at:

📧 sac@voultie.com