Privacy policy
Privacy Policy
Last updated: 06/15/2026
At Voultie, your privacy matters to us. This policy explains what information we collect, how we use it, and your rights regarding your personal data.
Information We Collect
We collect personal information including your name, email address, shipping address, phone number, and payment details. This information is collected only when you place an order, contact our support team, or subscribe to our communications.
How We Use Your Information
We use your information to process and fulfill your orders, send order confirmations and shipping updates, provide customer support, improve your shopping experience, and comply with legal obligations.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your data only with trusted service providers necessary to fulfill your order, such as shipping carriers and payment processors, who are contractually obligated to keep your information secure.
Cookies and Tracking
Our store uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You may control cookie preferences through your browser settings. By continuing to use our site, you consent to our use of cookies.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order information is typically retained for up to 5 years for accounting and legal compliance.
International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence, including the United States. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
Your Rights
If you are in the European Union (GDPR):
You have the right to access, correct, or delete your personal data, restrict or object to its processing, and request data portability. To exercise these rights, contact us at sac@voultie.com.
If you are in California (CCPA):
You have the right to know what personal information we collect, request deletion of your data, and opt out of the sale of your personal information. We do not sell personal information.
Security
All payments are processed through secure SSL encryption via trusted gateways including Shopify Payments and PayPal. Payment details are never stored on our servers.
Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated date. Continued use of our site constitutes acceptance of the revised policy.
Contact Us
For any privacy-related questions or to exercise your data rights, please contact us at:
📧 sac@voltie.com